Includes index.

Prologue -- First day : "A city within a city" -- Linus : "There was no plan B" -- Bullpen therapy : "A life sentence, thirty days at a time" -- Race : "It's a different type of plantation mentality" -- Gangs : "Dude, that's a Latin King tattoo on his chest" -- Violence : "I've walked with a razor in my mouth" -- Solitary : "Nobody can hear the wheels squeak anymore" -- Mental health : "Cupcake gerbil face" -- Medical care : "Factory of despair" -- Pregnancy : "The house of pregnant girls" -- Food : "That's when I became a vegetarian" -- Contraband : "People made weapons out of bones" -- Minister : "We get our gun in" -- Riots : "All pandemonium broke loose" -- Escapes : "Ron, you couldn't pick a better name than John Hancock?" -- Cos : "When the music stops, you better have a seat" -- Teens : "They used to call it Vietnam or gladiator school" -- Celebrities : "Yo, could you listen to this for me?" -- LGBTQ : "They had what they called homosexual housing" -- Conditions : "Er, uh, uh, we need a plan - We'll be submitting a plan" -- Visitation : "A humiliation process" -- Death : "There were some rosaries and beads" -- Humanity : "When we lose the art of being human, we stop becoming" -- COVID-19 : "If this comes to Rikers, we're all screwed" -- Jacobson : "Nice Jewish boy winds up correction commissioner" -- Stats : "They sit down and put their little story together" -- Unions : "Serious violence is routinized" -- Close Rikers : "Executive summary : damned if I know" -- Last day : "Don't ever look back or else you'll come back" -- After Rikers -- Note to readers -- Acknowledgments -- Credits -- Index.